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Hours of Operation  
Hours of Operation
General Website
Live Customer Support
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General Information

 
General website  
MetLink general portal functionality (i.e. Demo; Resources; Forms; Legislative Releases; Profile; etc) is available 24x7* for customer access.

The hours shown below represent the normal operating hours of all other MetLink features, however it does not include scheduled feature maintenance. Scheduled feature maintenance dates and times are posted on the bulletin area of the MetLink home page.

(Note: All times are shown in Eastern Daylight Time.)

 
Monday Thru Friday: 7:00 AM – 9:00 PM EDT
Saturday: 7:00 AM – 4:00 PM EDT
Sunday: 12:00 PM – 5:00 PM EDT
 
*Subject to scheduled or unscheduled maintenance or interruption.  
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Live customer support  
MetLink live customer support is available from Monday thru Friday, 8AM –11PM EDT, by calling 1-877-9MET-WEB (877-963-8932).  
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